Refund Policy

You may request a refund within 30 calendar days of purchase.

• Unused Date Lock credits are eligible for a full refund.
• Duplicate charges, failed delivery, or a product that is materially not as described are eligible for review and an appropriate refund.
• If the Date Lock has already been used, we review the request case by case, including the nature of the problem and applicable law.

Email hello@willyoudate.online with the purchase email, Paddle transaction ID, and a short description of the issue. We normally reply within 24 hours.

You may also use the support or order link included in your Paddle receipt.

Approved refunds are returned through Paddle to the original payment method. We do not ask buyers to send card details to Will You?.

Paddle is the Merchant of Record and processes the return to the original payment method. Bank processing times may vary.

When a refund is issued, the related unused Date Lock credit may be removed from the account. A refund does not erase an invitation automatically; account and invitation deletion requests can be sent separately to support.

Nothing in this policy limits rights that cannot legally be excluded, including rights relating to faulty, misdescribed, or undelivered digital products. Where local law or the payment provider's buyer terms provide greater protection, that protection applies.